Terms and Conditions soji88 — A Complete Guide for All Malaysian Members

1 Definitions & Scope of Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and soji88 ("Platform", "We"). These Terms apply to all services, games, promotions, and features available on the soji88 platform at soji88.app and the associated mobile app.

By accessing, registering or using any part of the soji88 platform, you confirm that you have read, understood and agreed to be fully bound by these Terms. If you do not agree with any part of these Terms, you are not permitted to use the soji88 platform.

These Terms should be read together with the soji88 Privacy Policy and Responsible Gaming Policy, which form part of the overall agreement between you and soji88.

2 Member Eligibility

To be eligible to register and use the soji88 platform, you must meet all of the following requirements without exception. soji88 reserves the right to request proof of any requirement at any time.

• At least 18 years at the time of registration — soji88 enforces strict age verification and restricts access to underage users
• A valid Malaysian citizen or resident registered with an active national identification document
• Not residing in a country or territory where online gambling is prohibited under local law
• Not previously banned or restricted by soji88 for violating these Terms under any account
• Register for personal use only — registration on behalf of another person or business entity is not permitted
• Have full mental capacity to make financial decisions and take personal responsibility for your actions on the platform

3 Registration & Account Management

Each soji88 member is only permitted to hold one (1) active account only. Holding more than one account — whether under the same or different identities — is a serious violation that may result in the closure of all associated accounts and the freezing of balances without prior notice.

• You are solely responsible for ensuring that all information provided during registration is accurate, complete and up to date at all times
• KYC (Know Your Customer) verification is required before your first withdrawal — accepted documents include MyKad, passport, and bank statement
• Your account password must be unique and must not be shared with anyone — soji88 will never ask for your password via email or chat
• You must notify soji88 immediately if you suspect any unauthorised access to your account
• Any changes to personal information such as phone number or email address must be updated through the account settings section and may require re-verification

4 Deposit, Withdrawal & Payment Rules

All financial transactions on the soji88 platform are processed in Malaysian Ringgit (MYR). soji88 supports multiple payment methods including local bank transfers, e-wallets such as Touch 'n Go eWallet and GrabPay, and other digital methods listed in the platform's deposit section.

• Minimum deposit: MYR 30 for most payment methods; maximum limit varies depending on the selected method and account verification level
• Minimum withdrawal: MYR 50 per withdrawal request submitted through the platform
• Withdrawal processing time: 5 to 30 minutes for accounts that have completed full KYC verification; unverified accounts may take longer
• All withdrawals will be returned to the same payment method used for the deposit — alternative withdrawal methods require review by soji88
• soji88 reserves the right to request additional supporting documents for any withdrawal request that exceeds certain limits or is deemed unusual
• Failed deposits or transactions that cannot be processed will be automatically refunded to the original source within 1–3 business days

5 Bonuses, Promotions & Special Offers

Soji88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, deposit bonuses, free spins, and exclusive offers for VIP members. All bonuses are subject to the following terms and conditions, which must be met before any withdrawal is permitted.

• Wagering requirement: Bonuses received must be wagered the number of times specified in the applicable promotion terms before the bonus funds can be converted to withdrawable cash
• Bonus validity period: All bonuses have a stated validity period — unused bonuses or unfulfilled conditions within that period will expire automatically
• One offer at a time: Members are only eligible to use one promotional bonus at a time unless otherwise stated in the applicable promotion terms
• Betting limit while bonus is active: Single bet values may be capped while a bonus is active to prevent abuse — specific limits are stated in each promotion's terms
• Bonus abuse prohibition: Any attempt to abuse the bonus system — including opening multiple accounts, group coordination, or arbitrage techniques — will result in bonus cancellation and account closure
• soji88 reserves the right to amend, withdraw, or terminate any promotion at any time with reasonable notice to members via the platform

6 Member Game Rules & Conduct

Soji88 is committed to providing a fair, safe, and enjoyable gaming environment for all members. Every member is expected to abide by the following code of conduct while using the platform. Violations of any of these rules may result in a warning, temporary suspension, or permanent account closure.

• Fraud & Manipulation: Any attempt to cheat the gaming system, exploit technical bugs, or manipulate game outcomes is strictly prohibited
• Bot & Automation Use: The use of automated software, bots, scripts, or any tool that plays on your behalf without human involvement is a serious violation
• Player Collusion: Sharing information with other players to gain an unfair advantage in live table games or multiplayer games is prohibited
• Offensive Language & Behaviour: The use of offensive language, threats, or disruptive behaviour toward dealers, support agents, or other players will not be tolerated
• The outcome of all games is determined by an independently certified Random Number Generator (RNG) — all players have equal chances and no party can control the results
• In the event of a dispute regarding game outcomes, soji88's server records are final and will be used as the reference in any investigation

7 Platform Security & Data Privacy

Soji88 employs industry-grade security infrastructure to protect the personal and financial data of all members. 256-bit SSL encryption is active across the entire platform, ensuring that all communication between your browser and the soji88 server remains secure and inaccessible to third parties.

Personal data you provide to soji88 — including your full name, identification number, address, phone number and financial information — is stored securely in accordance with international data protection standards. This information will not be shared, sold or transferred to any third party without your written consent, except where required by law.

• 256-bit SSL encryption across all pages, forms, and payment channels on the soji88 platform
• Continuous 24/7 security monitoring with an active automated threat detection system
• Regular security audits conducted by independent, internationally certified third parties
• Account data is backed up regularly using end-to-end encryption

For complete information on how soji88 handles your data, please refer to Privacy Policy ours, which forms part of this agreement.

8 Account Suspension & Closure

Soji88 reserves the right to suspend or close any account at any time based on reasonable evidence or suspicion of a breach of these Terms. Equally, members have the right to request closure of their own account at any time without conditions.

• Closure by soji88: Applies when fraud, breach of Terms, illegal activity or failure to complete the KYC process within the stipulated period is proven
• Temporary freeze: soji88 may freeze an account for investigation purposes without prior notice where there is reasonable cause to do so
• Closure by member: You may request account closure through soji88 customer support — any remaining real money balance will be returned after a brief security review
• Self-exclusion: Members who need a break from gambling activity may activate a temporary or permanent self-exclusion feature via account settings or by contacting support

9 Liability Limits & Dispute Resolution

Soji88 provides an online entertainment platform on an "as-is" basis. While we strive to ensure platform availability at all times, soji88 accepts no liability for losses arising from technical disruptions, internet connection failures, system delays, or circumstances beyond our control.

• soji88's maximum liability under any circumstances is limited to the amount of real money you have deposited and not yet wagered at the time the incident occurs
• soji88 is not liable for any indirect losses, loss of profits, or damages arising from the use of or inability to use the platform.
• Complaint procedure: All disputes must be submitted in writing to the soji88 support team within 30 days of the incident date — late complaints may not be processed
• soji88 will thoroughly investigate each complaint and provide a response within 7 business days of receiving it
• If a resolution cannot be reached through internal channels, both parties agree to refer the dispute to a mutually agreed independent mediation body

10 Terms Amendment & Change Notification

Soji88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. All changes take effect immediately upon publication on the platform, unless a separate effective date is specified.

• soji88 will notify active members of material changes via in-platform notifications or registered email within a reasonable period before the changes take effect
• Continued use of the soji88 platform after updated Terms are published will be considered your acceptance of the amended Terms
• If you do not agree with the amendments made, you must stop using the platform and request account closure before the effective date of the changes
• The latest version of the soji88 Terms and Conditions is always available on this page, and the most recent update date will be displayed at the top of this document.
• Minor amendments such as grammatical corrections or contact information updates may be made without special notice to members

This document constitutes the entire agreement between you and soji88 regarding use of the platform. No representation, warranty or agreement outside this document is binding on soji88 unless agreed in writing by soji88 management.