Committed to You

Games Responsible
Enjoy soji88 with Safe & Controlled

At soji88, we believe that the enjoyment of gaming should always go hand in hand with your safety and well-being. Our responsible gaming policy is designed to ensure every member can enjoy our platform in a healthy, controlled, and stress-free environment.

soji88 Core Principles: Gambling is entertainment, not a way to generate income. We provide a range of self-control tools, wagering limits, and professional support to help you stay within a safe zone.
24/7 Active Customer Support
18+ Strict Minimum Age Requirement
6 Self-Control Tools
100% Fair Play Commitment
We Are Committed To:
Strict age verification
Flexible deposit & wagering limits
Self-exclusion options
Mental health support
Real-time activity monitoring

Features Protection soji88 Home


The six core pillars of soji88's responsible gaming programme that protect every member in Malaysia.

Strict Age Verification

Soji88 conducts thorough age checks during the registration and KYC process. Only users aged 18 and above are permitted to register and use the platform — no exceptions are made.

Deposit & Wagering Limits

Set your own daily, weekly, or monthly deposit limits directly from your soji88 account settings. These limits help you manage your budget more wisely and prevent spending beyond your means.

Self-Exclusion

If you feel the need to step away from the platform, soji88 offers a self-exclusion option — either for a temporary period (1 day to 6 months) or permanently. Requests are processed immediately.

Session Time Limit

You can set a daily play time limit to ensure you do not spend too much time on the platform. soji88 will send you a reminder when you are approaching the time limit you have set.

Loss Limit

Set the maximum loss limit you are comfortable with over a given period. Once this limit is reached, your account will be automatically blocked from placing additional bets until your chosen reset period.

Professional Support & Referrals

The soji88 support team is trained to identify signs of problem gambling and refer members to appropriate professional help — including counselling hotlines and support organisations across Malaysia.

Content

Helpline:
Befrienders KL
03-7627 2929
MIASA Helpline:
1800-18-1817

What Is Responsible Gaming?


Responsible gaming refers to a balanced approach to gambling — where a player understands the risks involved, sets clear limits, and maintains full control over their playing habits at all times. It is more than just a slogan; it is a genuine commitment that soji88 upholds through its platform infrastructure, operating policies, and active support for every member.

Many people play for fun — to enjoy the thrill of sports betting, the excitement of a live casino table, or the satisfaction of winning at fish shooting games. All of that is perfectly valid and enjoyable as long as it stays within reasonable limits. Problems arise when gambling begins to take priority over other areas of life — such as finances, family relationships, or mental health.

Soji88 fully understands this reality. That is why we have built a comprehensive self-control system, trained our support team to detect early warning signs, and provided a straightforward path for any member who needs help or simply wants to take a break from the platform.

Always Remember: Gambling should be treated as entertainment with a planned cost — not as an investment or a way to solve financial problems. Never bet with money you cannot afford to lose.

Tools Self-Control Available


Soji88 provides six self-control tools that you can activate directly from your account settings — no need to contact anyone. All changes that lower a limit take effect immediately, while changes that raise a limit are subject to a 7-day cooling-off period to ensure the decision is not made impulsively.

Deposit Limit

Set the maximum amount you can deposit per day, week, or month. The system will reject any deposit that exceeds your set limit.

Wagering Limit

Control the maximum amount you can wager per session or within a set time period to avoid impulsive decisions.

Loss Limit

When your cumulative losses reach the set limit, the soji88 platform will automatically block further wagering to protect you.

Session Time Limit

Set your daily play time limit. soji88 sends a notification 15 minutes before the limit is reached and automatically blocks the session when time is up.

Temporary Break (Cool-off)

Break options range from 24 hours to 6 weeks. Your account will be fully inactive for that period and cannot be reactivated early.

Self-Exclusion

For long-term exclusions (6 months to 5 years) or permanent exclusion. The account will be fully closed and cannot be reopened during the selected period.

Important: All of the self-control tools above are free and accessible directly through the "Account Settings" section on the soji88 platform. If you have trouble accessing them, contact our support team who are available 24/7.

Sign Warning Problem Gambling


Problem gambling rarely develops overnight — it typically builds up gradually. By recognising the early signs, you or someone you care about can take action before things get worse. Here are some warning signs to watch out for:

Financial Signs
  • Borrowing money to gamble
  • Using bill money or funds borrowed from others
  • Continuing to play to "chase losses"
  • Hiding gambling expenses
Emotional & Behavioural Signs
  • Feeling restless or irritable when not gambling
  • Neglecting family or work responsibilities
  • Lying to loved ones about gambling
  • Difficulty stopping even when you want to

If you or someone you know is showing the signs above, do not wait for the situation to get worse. soji88 encourages you to use the self-exclusion tool and reach out to professional helplines available in Malaysia. Seeking help is a sign of strength, not weakness.

Assessment Self — Check Your Risk Level


Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to speak with a professional or use soji88's self-control tools immediately.

Have you ever wagered more money than you could afford to lose?
Do you frequently think about gambling even when doing other things?
Have you ever tried to stop or cut back on gambling but failed?
Have you ever gambled to escape stress, boredom, or emotional problems?
Have you ever borrowed money or sold belongings to fund your gambling?
Have family members or friends ever expressed concerns about your gambling habits?
Have you ever continued gambling to try to win back money you had lost?
Gaming Risk Scale:
0–1 Yes: Low Risk Safe
2–3 Yes: Moderate Risk Caution
4+ Yes: High Risk Get Help

How Set Limits at soji88


Activating self-control tools on soji88 is simple and can be done on your own in under two minutes. Here is a step-by-step guide to help you get started:

1

Log In to Your soji88 Account

Access the soji88 platform using your login credentials. Make sure you are using a secure device and a trusted internet connection when changing your account settings.

2

Go to the "Account Settings" Section

Click on your profile icon in the top right corner of the platform, then select "Account Settings" or "Game Controls" from the dropdown menu that appears.

3

Choose the Type of Limit You Want to Set

Select from the list of available control tools — deposit limit, betting limit, loss limit, session time limit, temporary break, or self-exclusion. Each option comes with a clear description.

4

Enter Limit Value and Duration

Set an amount or duration that suits your needs. Lower limits take effect immediately. Higher limits are subject to a 7-day cooling-off period as an additional safeguard.

5

Confirm Changes

Review the information you have entered and click "Confirm" to save your new settings. You will receive a confirmation via email and an in-platform notification as a record of the change.

6

Contact Support If You Need Help

If you encounter any difficulty or need immediate assistance activating self-exclusion, the soji88 support team is ready to help you via the 24/7 live chat feature.

Smart Tip: We recommend setting your deposit and loss limits during initial registration — before you start playing. This is the most effective way to ensure your gaming experience remains enjoyable and does not get out of hand.

Question Frequently Asked — Responsible Gaming


Answers to the most frequently asked questions by soji88 members regarding responsible gaming.

No. Self-exclusion at soji88 is final for the chosen period and cannot be cancelled early. This is an intentional design to ensure the tool remains effective as a protective measure. Once the exclusion period ends, you will need to contact our support team manually to request account reactivation, which will be processed after a 7-day cooling-off period.

Limits can be changed at any time, but with different conditions depending on the direction of the change. If you wish to lower a limit (for example, reducing your deposit limit from RM500 to RM200), the change takes effect immediately. Conversely, if you wish to raise a limit, a 7-day cooling-off period will apply — this is a safety measure to ensure the decision is made carefully and not on impulse.

Funds in your account are entirely yours and remain safe even during a self-exclusion period. You may request a withdrawal of your balance at any time while the exclusion is active — withdrawals will be processed as normal through the available payment channels. Contact our support team for assistance with your withdrawal.

soji88 carries out a strict age verification process during registration — including identity document checks (MyKad) as part of the KYC process. We also use an automated detection system to identify suspicious usage patterns. Accounts suspected of belonging to underage users will be suspended immediately while an investigation is conducted. Any existing balance will not be refunded in cases of proven age fraud.

Malaysia has several professional support resources available. The Befrienders Kuala Lumpur helpline can be reached at 03-7627 2929, while Talian Kasih 15999 provides 24-hour counselling. The Malaysian Association of Counsellors (PERKAMA) also lists certified counsellors who specialise in addiction. soji88 works in partnership with the Ministry of Health Malaysia and can refer you to the nearest hospital or clinic offering free addiction treatment services.
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Join soji88 — The Platform That Prioritising Your Well-Being You


Register a soji88 account today and enjoy an exciting gaming experience with complete peace of mind. Our self-control tools are here to help you play within the limits you set — safe, responsible, and within your means.

By registering, you confirm that you are 18 years of age or older and agree to the Terms & Conditions, Privacy Policy and Responsible Gaming Policy soji88.

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